Alice Springs · NDIS Registered

Choice.
Control.
Community.

CareWell Community Services is an Alice Springs NDIS provider built around one idea — your life, your way, with the support that genuinely fits.

CareWell support worker and participant sharing a warm moment at home
24/7

Service hours — because real life doesn’t keep office hours.

Personalised careNDIS RegisteredAlice Springs · NTChoice and control24/7 service hoursForensic disability supportPersonalised careNDIS RegisteredAlice Springs · NTChoice and control24/7 service hoursForensic disability support

Who we are

A community that cares, not just a service.

At CareWell, we believe in a world where everyone — regardless of ability — has the right to a fulfilling life. We understand the unique challenges faced by people with disability, and we exist to make a genuine, daily difference.

Built on respect, honesty, privacy and continuous improvement, we’re not just a service provider. We’re a family. One that turns up, listens hard and quietly gets the work done.

More about us

What we do

Six ways we show up for our participants.

All services
01

Accommodation

Short-term, medium-term and Supported Independent Living that feels like home — not a placement.

02

Social & Community

Be deeply connected. We curate the trips, groups and outings that match what you actually love doing.

03

Personal Activities

Daily routines, hobbies, special events — practical support that follows your lead, not a schedule.

04

Transport & Access

Reliable, friendly transport so distance is never the reason you miss out on community life.

05

Domestic Assistance

From meal prep to laundry — a clean, calm home environment, the way you like it kept.

06

Specialised Care

High-care needs and forensic disability support delivered with sensitivity, expertise and patience.

CareWell support workers laughing with a participant

“It’s personal. They actually listen.”

— a participant’s family

Why choose us

Built around the person — not the paperwork.

  • Personalised carePlans built around your goals, preferences and pace — never a one-size template.
  • Experienced teamTrained, vetted, compassionate professionals with genuine NDIS experience.
  • Holistic approachPhysical, emotional, social and mental wellbeing all considered together.

Our values

Five quiet principles, lived out loud.

  1. 01

    Respect

    Every person is unique. We honour that with how we listen, plan and turn up.

  2. 02

    Safe atmosphere

    Physically, emotionally and psychologically — safety is non-negotiable.

  3. 03

    Honesty

    Transparent conversations with participants, families and our team.

  4. 04

    Continuous improvement

    We keep learning so the support you receive keeps getting better.

  5. 05

    Privacy

    Your story is yours. It’s shared only with your consent.

The MacDonnell Ranges and red earth around Alice Springs

From our country

Based in Alice Springs.
Anchored in community.

We acknowledge the Arrernte people and the Aboriginal and Torres Strait Islander peoples on whose land we live and work.

Ready when you are.

A short referral form starts a real conversation — no scripts, no call centre. Just a person who will listen and walk through what’s possible.

Two hands clasped together — a younger and an older hand